Black's Law Dictionary defines alternative dispute resolution as "any procedure for settling a dispute by means other than litigation." Some of these resolution types include, but are not limited to: arbitration, mediation, conciliation, and negotiation.
AAA Handbook on Arbitration Practice
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Mediation Representation
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Mastering Alternative Dispute Resolution
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Mediation: A Practice Guide for Mediators, Lawyers, and Other Professionals
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Skills and Values: Alternative Dispute Resolution
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