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Alternative Dispute Resolution: Client Interviewing and Counseling

This guide provides information about and links to the Library's most popular and most-cited dispute resolution resources. Topics include alternative dispute resolution, arbitration, client counseling, collaborative law, mediation, and negotiation.

What is Client Interviewing and Counseling?

Client interviewing is the practice of communicating with and advising a client on a legal matter. Client interviewing allows you to develop the skills needed when conducting a legal interview, such as how to establish a relationship with the client, how to identify the nature of a legal problem, and then how to obtain the relevant information from the client in order to reach a potential solution. 

Client counseling is the process where a client receives guidance, support, and advice from their attorney to address their legal problems.

Texts and Treatises